The Big Show 2011: Smiling, Happy People, Mostly
RSR partner Brian Kilcourse is fond of saying after a bad holiday season, retailers come to NRF’s Big Show to drown their sorrows; after good ones, they come to celebrate their success. Even though...
View ArticleData Breaches Still Alive and Kicking; Fraud Management Still Lacking
Mainstream media outlets seem to have moved beyond the subject of corporate data breaches to more arcane means of data theft like reading the smart chip embedded in individual credit cards. Most...
View ArticleRetailers Turn to Digitally Enabled Consumers
At the RIS News Retail Technology Conference held in Orlando, Florida last week, there was ample evidence that retailers have overcome their skepticism about consumer enablement with smart mobile...
View ArticleThe Five Pillars of Consumer Technology and Retail
Ray Wang published a great piece on innovation in enterprise software last October, which I found last month, and the only reason it’s taken me this long to write about it is because I’ve been trying...
View ArticleWhen is Mobile Not So Mobile, and Does it Matter?
Tablet devices are such hybrids that it’s hard for me to call them “Mobile devices.” I mean, it’s obvious that you can move around with them…people take them everywhere. But I don’t think they take...
View ArticleSQUARE: Next-Gen Payment Tech in Entrepreneurs’ Hands
Last March, we mentioned in a Retail Paradox Weekly article that Twitter creator Jack Dorsey had formed a new startup, Square, to offer a little square credit card swipe device for the iPhone,...
View ArticleWhat I Learned in 24 Hours at the Mobile Marketing & Commerce Forum
Last week I attended the MMCF – Internet Retailer’s Mobile Marketing & Commerce Forum. I could attempt to organize everything I learned into some kind of story or structure and say that it all ties...
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